Refund Policy

General Return Policy
We want you to be satisfied with your purchase. If products purchased from fabfeelings.com do not meet your expectations, you may return them with the packing slip within 60 days of purchase. After 60 days, please refer to the original manufacturer's warranty for product and service issues. You will be refunded the method in which you paid. Original shipping and handling charges will not be refunded. Exclusions apply, please see the Non-Returnable Items list below.

Returned products must be in a new, unused condition, and contain all original packaging and accessories (including all warranty cards and product manuals/instructions). Items with a gift receipt from the packing slip may be returned for an electronic gift certificate. Any product that has been misused or that shows any signs of extensive use will not be returned or exchanged.

Returning a product to us that is not in resalable condition risks forfeiture of product.

Massage Chairs
Customer is responsible for all Massage Chair return shipping costs, plus a 20% restocking fee.

Returns Process
For fastest and easiest returns, please use our self-serve online return center. Click here to get started.
Here, you can look up previous orders, select your items to return, and print out a pre-paid Fed Ex return label. Don't forget...make sure to ask for a merchandise credit in the form of an e-gift card for FREE returns! Note: If you choose original form of payment you may be subject to return shipping and other charges.

Receiving Refunds
fabfeelings.com will issue a refund after we receive and process an acceptable return. For items directed to our Returns Center, it can take up to 30 days to receive a refund after you have returned the item (in many cases you'll receive the refund sooner).

Items Purchased by Other Sellers
If you purchased a fabfeelings product at a retail store or from another seller, those returns or exchanges must go through the place of purchase.

fabfeelings.com reserves the right to modify its return and exchange policies at any time.